Refunds & Cancellation

Order Cancellation:

The following rules can be applied if the customer wants to cancel an order.

  • No writer assigned yet

    When the customer requests for order cancelation before the writer is assigned, then he/she can claim full compensation. The amount paid by the customer will be credited on the customer's account on the website or in his/her bank account.

  • When the writer is assigned

    The customer can’t cancel the order once a writer has been assigned to the order.

    When the order is being canceled or delayed, the funds deposited by the customer will be added to the client’s account balance on the website and is not refundable.

Late Delivery:

If the case of any delay, the customer has the right to claim the Time Delivery Difference Compensation, which will be calculated depending upon the following factors

  • Initial deadline
  • Time of delay

Compensation for the late delivery cannot be provided in any of the following cases.

  • If the delay occurs due to any of the actions by the customer. Delay in payment, delay in the submission of required material, or being too late to respond to questions from us.
  • If the customer receives the product late due to any issue at his/her end such as the issues with the internet, browser, or any system failure.

Quality Issues:

  • If the customer is not fully satisfied with the provided work and wants to claim compensation, the Quality Assurance Team will validate the quality requirements. The customer needs to provide feedback indicating the issues with the delivered product. The QA team investigates and calculates an amount comparable to the percentage of mistakes in the paper.
  • The compensation request cannot be considered valid if the customer requests it due to a bad grade. The drafts created by the company can only be used for reference purposes and should not be submitted directly.
  • If there is a claim that the paper is plagiarized, then a Turnitin report is needed. No other report can be accepted aside from Turnitin; otherwise, no compensation is possible.

Refund Processing:

Once the customer receives the refund confirmation, the company will process the request within seven days. The company will not be held responsible for your Bank Transfer fee, transfer issues, or any other delay due to Bank service issues.

  • Refunds will be done only through the Original Mode of Payment.
  • Please note that our services are not up for subscription, as we do not provide subscription offers.
  • We also do not offer or require recurring payments, since they are no subscription packages or periodic payment packages available at our service.

30 Days Money Back Guarantee:

Our money-back guarantee policy allows the customer to request a full reimbursement in any of the following cases.

The company is responsible for delivering the paper in a timely manner and according to the specified requirements. If the service is unable to meet the customer’s request, he/she has the right to request a refund. It can be done by simply contacting the support team via phone or live chat and discussing the issue.

According to our written notice, the customer can claim a full refund within 30 days if the company is unable to deliver the work within the specified timeline.

We value your privacy

We use cookies to improve your experience and give you personalized content. Do you agree to our cookie policy?

No, take me to settings

Website Data Collection

We use data collected by cookies and JavaScript libraries.

Allow Category Purpose Tools

Functional

To monitor the performance of our site and to enhance your browsing experience.

For example, these tools enable you to communicate with us via live chat.

Intercom, Salesmachine, Sentry

Marketing and Analytics

To understand user behavior in order to provide you with a more relevant browsing experience or personalize the content on our site.

For example, we collect information about which pages you visit to help us present more relevant information.

Google Analytics 4, ActiveCampaign, FullStory, Google Universal Analytics, Mixpanel, Optimizely Web, SatisMeter, Visual Tagger

Advertising

To personalize and measure the effectiveness of advertising on our site and other websites.

For example, we may serve you a personalized ad based on the pages you visit on our site.

Bing Ads, Facebook Pixel, Google Tag Manager

N/A

Essential

We use browser cookies that are necessary for the site to work as intended.

For example, we store your website data collection preferences so we can honor them if you return to our site. You can disable these cookies in your browser settings but if you do the site may not work as intended.

Are you sure you want to cancel?

Your preferences have not been saved.